Apr 30 2007
Good vs Best
Today, I had a customer who was looking for floor covering for a new home. Every room needed flooring. The customer gravitated toward the better carpet and I was glad. That meant I didn’t have to “sell” the carpet. She loved it. Then she saw the price. I spent the next hour looking for carpet that looked like that but was $8.00 per yard less in price. I found it but it wasn’t easy. The quality of the yarn was not the same but she felt it was ok to give up the better yarn feature for the price. It is a hard decision to make. Do you pay more for something that will last longer?
2 Responses to “Good vs Best”
Usually, I would pay more for quality. She was doing her hwol house though? What a daunting thing to imagine the final price. Maybe that was what was making her choose one step down in quality. If she was able to do it one room at a time, paying in smaller chunks, she might be more apt to go with the gold medal stuff.
I always pay for good quality, of course i`m trying hard to negociate a lower price, but quality always has it`s price. Let me remind you of an old saying:
“Quality is free, but only to those who are willing to pay heavily for it.”